Missed-Call Recovery for Clinics

Stop losing patients to a missed call.

Rally catches the call your front desk can't, books the patient on WhatsApp in seconds, and flags the urgent ones to your team first.

Nothing installed No patient messaged We measure first
The Stakes

Three numbers sit behind every call your front desk can't reach.

What a single booked case is worth — and what one unanswered call puts on the line.

Typical private-clinic case values in India — illustrative ranges, not a per-call loss. Your free audit measures your clinic's actual mix.

%
of business calls come in after hours — when no one's at the desk to pick up.
CallRail · tracked-call analysis
×
more likely to reach a patient when you respond within five minutes.
Lead Response Study · MIT / InsideSales
M
Indians on WhatsApp — the channel where ~98% of messages get opened.
Meta · Statista, 2024
The 5-Minute Window

In five minutes, they've already called the next clinic.

High-ticket patients don't wait. They shortlist two or three clinics and book whoever picks up first. Answer within five minutes and you're ~100× more likely to reach them — wait longer and the window collapses.

A patient calls a clinic, waits unanswered, then is booked instantly on WhatsApp
Time-to-respond odds
0–1 minGreen 2 min 3 min 4 min 5 minWindow closed

Source: Lead Response Management Study, MIT / InsideSales

₹700–1,500
what you already spent in ads to make that one phone ring

A missed call doesn't just lose a patient — it burns the money you spent creating the lead.Illustrative India medical-PPC cost-per-lead range · verify against your own ad accounts

The leak, in your numbers

Drag the sliders. This is revenue walking out the door.

Deliberately conservative — the free 14-day audit measures your clinic's actual missed calls, not an estimate.

20
45%
₹40,000
20%
On the table / month
₹0
Rally recovers, conservatively
₹0
a deliberately low 30% of the leak

At ₹7,499/month, Rally pays for itself the moment it recovers a single case.

Illustrative model. It first discounts your missed calls to the share that are genuine new-patient enquiries, then applies your booking rate — so wrong numbers, existing patients and vendors aren't counted as lost cases. Real recovery still depends on your patients, your follow-up and your mix; the free audit measures it for your clinic before you pay anything.

The Rally Transformation

Same missed call. Completely different outcome.

When your front desk can't reach the phone, Rally instantly engages the patient on WhatsApp within seconds — booking the appointment before they ever think to call a competitor.

Lost Patient
Without Rally
Missed Call
Front desk line busy.
5 Minutes Later
Patient opens Google and calls a competitor clinic.
Final Outcome
Revenue lost forever.
Patient Retained & Booked
With Rally
Missed Call Detected
Rally instantly catches the lead in seconds.
Automated WhatsApp Sent
Interactive multi-lingual message delivered to the patient.
Slot Selected
Appointment Confirmed!
🎉
Patient Booked
Another life, and revenue, kept on track.
Complete Patient Handling

Four things a missed call needs — each one handled.

Catching the call is table stakes. What happens next is where a booked patient is won or lost.

A clinic receptionist smiling on a call at the front desk Front desk active · Rally guarding missed calls
Every missed call is triaged before Rally replies — by who's calling, and how urgent it is.
Routine care
Urgent / Emergency
New patient
Book the consult
Alert on-call staff + 112 / 108
Existing patient
Pull up appointment → reschedule
Alert staff + 112 / 108 · record attached

Urgency is a flag, not a category — it applies to new and returning patients alike. Wrong numbers and vendors are filtered out, never counted as a lost case.

Not every caller is new

Existing patients aren't new bookings.

Rally recognises a returning caller, pulls up the appointment your doctor already set, and moves it inside the chat — then updates your records and tells the front desk. No returning patient ever meets a "book a new consult" bot.

Recognises the caller Finds their appointment Reschedules in chat
Priority & Safety

An emergency isn't a booking link.

Rally detects urgency in the message instantly, routes an alert to your on-call staff, and instructs the patient to call emergency services (112 / 108).

🚨Priority Alert: Patient reported severe acute pain. On-call doctor notified.

Routing and alerting only — Rally never offers a medical diagnosis.

Native Communication

Answers in the patient's own language.

Replies automatically match the language and script the patient uses — so no lead drops because of a language barrier.

HindiHinglishTamilTeluguBengaliMarathi
Revenue Protection

Takes a deposit. Writes to your calendar.

Collects an in-chat booking deposit for high-ticket consults, then syncs the appointment straight into your practice-management software.

Instant deposit Practo Ray sync DocEngage
Zero Lead Leakage

Recovers the patients others lose.

Not on WhatsApp? Rally automatically falls back to SMS follow-ups — so no patient slips through the cracks.

WhatsApp unreachable SMS sent instantly
Local & AI Search

Rank higher on Google Maps. Get surfaced by AI search.

Every recovered appointment is a review you never had to chase. More reviews, more recent activity, faster response times — these are the exact signals the Google Map Pack ranks on, and the same public signals AI answer engines read from.

Straight answer: nothing can push data into ChatGPT, Gemini or Google AI Overviews on demand — those engines read from Google and the open web. Rally strengthens the signals they pull from. It doesn't fake a shortcut that doesn't exist.

AI Search · GEO

Built to be found by ChatGPT, Gemini & AI Overviews

Generative engines favour clinics with high review volume, recent activity and a responsive public profile. Rally keeps that signal fresh — so when a patient asks an AI for a recommendation, the underlying data points to you.

"Best IVF clinic near me that actually replies fast?"
SCSunrise Fertility
142 Google reviewsreplies < 2 minactive this week

Illustration. AI picks are driven by public review & activity signals — no clinic can be "verified" by us.

Review Automation

Every completed patient, invited to review

After a finished appointment, Rally sends every patient a one-tap Google review link over WhatsApp — no cherry-picking who gets asked. That keeps you inside Google's review policy while steadily lifting volume and recency, the two signals the Map Pack weighs most.

Priya M.
Verified patient
+1 New Google review
Local Map Pack

Catch "near me" searches before they bounce

A patient searching at 11pm doesn't wait. If your line rings out, they tap the next listing. Rally answers on WhatsApp instantly, so the after-hours "near me" search converts with you instead of bouncing back to results and calling a competitor.

Google review volume Trending up

Illustrative — direction, not a promised figure. Your actual lift depends on volume and follow-through.

Patients check Maps listings and AI answers before they ever call.

Rally makes sure that when they do, your clinic shows up reviewed, recent, and responsive — instead of a quiet profile a competitor outranks.

Start with proof, not a pitch

The free 14-day audit only measures.

Before you pay anything — or a single patient is messaged — Rally counts what your front desk is missing, in your own numbers. If the leak isn't real at your clinic, we tell you first.

STEP 01

Forward on no-answer

You set busy / no-answer forwarding on your existing number to a Rally line. Two minutes — nothing else about your phone changes.

STEP 02

We count, silently

For 14 days Rally logs every unanswered call — when it came, how often. No patient is messaged. Nothing is installed.

STEP 03

You see the number

You get one page: how many calls you missed, at what hours, and what they were plausibly worth. If the leak isn't real, we say so.

The wedge

See what you're losing — before you decide anything.

Nothing installed No patient messaged No card Cancel anytime
Request your free audit

// free · measure-only · one short line to your callers, nothing more

Why there are no logos here yet

We won't show you proof we haven't earned.

Most tools in this space open with a wall of clinic logos and five-star quotes. Ask where they came from. We're new — so rather than borrow trust we can't back, we'd rather be the partner you can actually verify. When we have real results, they'll carry real names.

A staged clinic partnership photo of the kind competitors use as proof
// where the logo wall would go

The staged “proof” shot every competitor runs — and we won't. No borrowed logos, no invented testimonials, until a real clinic hands us a real one.

Founding cohort
The first 20 clinics Now open
0/ 20 signed so far

This counter is real. It moves up only as clinics actually sign — and we will never inflate it to rush you.

Founding price: ₹7,499/mo, locked for life — ₹2,500/mo below standard, forever.
Priced against a single recovered case

Simple pricing. One case pays for it.

No setup fee. Cancel anytime. Every plan starts with the free 14-day audit — you only pay once you've seen the number. Prepay to save more.

Founding 20 · first 20 clinics
Founding 20
Everything in Recover, at a price that never goes up.
₹7,499/ mo
Locked for life — ₹2,500/mo below standard, forever
Claim a founding spot
  • Everything in Rally Recover, plus
  • Price locked for life — never rises
  • The founder's direct number
  • Hand-onboarded, personally
Rally Recover
The full missed-call recovery engine for one clinic.
₹9,999/ mo
Up to 150 recovered calls / month
Start with the audit
  • Missed call → WhatsApp booking
  • Caller recognition + reschedule
  • Replies in the patient's language
  • Urgent routing (112 / 108)
  • SMS fallback + daily digest
Rally Recover+
For multi-doctor clinics that want voice, deposits and EMR.
₹14,999/ mo
Unlimited recovered calls
Start with the audit
  • Everything in Rally Recover, plus
  • AI voice answering (inbound)
  • In-chat booking deposits
  • EMR / PMS sync + multi-doctor routing
One short line to your callers No call recordings, ever Built for DPDP
The honest answers

Questions clinic owners actually ask.

Straight answers, no asterisks. Anything else, the audit will show you before you decide.

One short recorded line, only when you can't pick up — offering them a WhatsApp reply from your clinic. That's it. Nothing else about your phone or your greeting changes.

Rally detects urgency in the message, alerts your on-call staff instantly, and tells the patient to call 112 / 108. It routes and alerts — it never assesses a condition or decides whether something is an emergency. A human on your team always makes that call.

No. You keep your advertised number. You just switch on busy / no-answer forwarding to a Rally line — patients still dial the number they already have. Setup takes about two minutes.

Built for it. No call recordings, ever. Consent is captured at the point of contact, and every clinic gets its own WhatsApp number — never pooled with others. The full data-processing terms sit in your agreement, reviewed before you sign.

Then the free 14-day audit will show that — and we'll tell you Rally isn't worth it for you. We'd rather lose the sale than sign a clinic that won't see a return. That's the whole point of measuring first.

None. The first 20 clinics lock ₹7,499/mo — the base rate never rises. When the 20 spots are filled, standard pricing applies to everyone after. And as the counter above says, we won't inflate the number to rush you.

Instant Setup · Zero Risk

The next call is coming tonight.
This time, you'll catch it.

Start with the free 14-day audit. See exactly what your front desk is missing — before you decide anything, and before a single patient is messaged.

Request your free audit
Free 14-day audit No credit card needed 5-min setup